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In the Forum: Off Air Audio
In the Thread: Next week in Metropolitan Opera....
Post Subject: Stunned...Posted by jp on: 4/17/2009
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So, after the terrible FM transmission the week before, I sent them an email and received the following response:

"Thank you for contacting us.

We regret to hear that your enjoyment of our broadcast of Die Walküre on April 11 th was less than favorable .  Please know our Radio Broadcast Department monitors the WQXR signal and verified that they did not hear the problems you described ; in addition, a vast majority of our listeners did not report any problems with the transmission.   I f you were listening to our broadcast over the internet, there may have been some data interference, or possibly some local interferenc e.

We hope this information is helpful.  Please contact us if you need further assistance.  Thank you for supporting the Metropolitan Opera.

Sincerely,

Judy M. Williams

Met Opera Customer Relations":



LOL, I cant believe this was their response.  I would prefer they admit their problems and say they cant fix it than to dismiss it completely without acknowledging any problems.  The vast majority? Come on now! Well at least they admit that there are actually people who complain about this, as if that was not enough... The bad part is, their engineeers are deaf and dumb.  Do they realize what type of music they are transmitting and not some garage band level music?   I guess Ill have to send them an email every week.  It may take a few decades.  Maybe I can get a petition going.

I listened to yesterdays live to tape recording of the NY Philharmonic and the first two segments were ok, but similar problems occured more or less.  The last segment with Dutoit conducting Tchaikovsky was really terrible.  It sounded like they were playing an MP3 file and then compressed even further with one of those free programs, if that is even possible.

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